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Group Call
With T-Mobile's Group call you can hold a meeting with up to
20 colleagues at the same time, on the same call.
Group call is flexible, cost effective and quick - you don't
have register for the service and you can switch between individual
calls and group calls whenever you want.
And it doesn't matter if your colleagues are on another UK
network, a landline or even overseas.
Setting up a Group call
A group call is simple to set up:
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The group decides on the organiser
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The organiser's number becomes the Group Identity Number.
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The organiser decides whether a security PIN is required
(optional).
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The organiser informs the group of the date and time of the
call, the Group Identity Number and PIN number (if arranged).
One of the simplest ways to communicate this is with Group
text.
Making the Group call
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All callers can dial the Group Call Access number - 07953
953 953 - at the agreed time.
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When prompted, callers enter the Group Identity Number.
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T-Mobile customers can dial the Group Call organisers number
prefixed with the number three for quick access
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Callers then enter the PIN number that has been set-up,
or just press hash (#) if one hasn't been arranged. PIN
numbers are for extra security, and are not essential to
using the service.
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Others can enter and leave the Group call at any time. The
number of callers will be announced whenever this happens
e.g. Harry uses the Group call to conduct weekly sales
meeting with the national sales force.
If Harry's mobile number is 07950 000000, then his team would
dial 07953 953 953, then when prompted, enter Harry's mobile
number. Then all they would need to do is either enter a pre-organised
PIN or simply press hash (#) to start the Group Call.
Alternatively, if Harry's team are calling from their T-Mobile
handset they would be able to dial 307950 000000. Then all they
would need to do is either enter a pre-organised PIN or simply
press hash (#) to start the Group Call.
Charges
Each member of the group only pays for their call as per their
own price plan rate
Callers are charged as a standard call to a T-Mobile phone.
Group call terms and conditions
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The Group call organiser must be in the UK, and dial from
a UK number.
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Other Group call participants may be customers of any other
mobile or landline network.
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A maximum of 20 customers may participate in the same group
call.
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Only T-Mobile customers calling from their handset can use
the three prefix for easy access. Customers not using a T-Mobile
handset need to call 07953 953 953, then enter the organisers
number when prompted.
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Calls to the T-Mobile Group call service will be charged as
a call to a T-Mobile customer, and will not be included in
any free minute allowance you may have.
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Each customer will pay for their call into the Group call
service.
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Charging will begin as soon as the customer is connected to
the Group call service.
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Group call participants must use tone-dialling phones.
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